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Wednesday, November 10, 2004

General Electric to outsource to Romania

GE Capital International Services (Gecis), the largest back-office services unit in India, plans to open three more call centres in the country and expand into Romania and Bulgaria in the next two years.

Financial Times also reports that the company will also target Japan. The move follows the announcement of General Electric, the US conglomerate, that it would sell a 60% stake in Gecis to Oak Hill Capital and General Atlantic Partners, two private equity groups, for USD 500M.

The new centres in Bulgaria and Romania will each take on 1,000 staff.

In Romania, the appeal is strong language, notably German, and engineering software skills. European companies, notably those in Germany, have been relatively slow off the mark to offshore back office processes.

"We're already out of space at our site in Hungary and these new locations will be a bridgehead into western Europe", said Pramod Bhasin, chief executive.

Posted by Mihai : 11/10/2004 02:43:00 pm